I have started to notice Windows 10 and Windows 11 systems that are slower than they usually are.  They take much longer to shutdown, with complaints about waiting for tasks waiting to complete.  If you check Settings, Windows Update, the update check never completes it just keeps scanning.  Microsoft Store apps stall and do not […]

If you are having constant disconnection and re-connection messages when connected to a Remote Desktop RDP Server that occur frequently in less than 5 minute intervals. Where you briefly see the following message then get your session back again.                 You can on your client which is connecting […]

If you have a Dell computer and after a update to Windows get pop up an alert about iqvw64e.sys and get the message – A security setting is detecting this as a vulnerable driver and blocking it from loading.  Here is what you can do to correct that: Go to the folder C:\Program Files\Dell\SupportAssistAgent\PCDr\SupportAssist\6.x The […]

These steps will install the Local Group Policy Editor for both Windows 10 Home Edition and Windows 11 Home Edition. In the Start menu search for Command Prompt – choose Run as administrator on the right hand side or right click the Command Prompt icon and choose Run as administrator Enter the following command and […]

If you are a admin and you need the BitLocker recovery key for one of your Microsoft 365 users go into Microsoft Entra. In Microsoft Entra choose Users, All Users click the name of the user you are looking for the BitLocker key for, choose Devices for that user. Click the device you need the […]

Microsoft on October 1, 2024 released Windows 11 version 24H2. When the Copilot + laptops were released with the Snapdragon X processors these were the first computers released with Windows 11 version 24H2.  Now Microsoft has released the update for more computers with Intel and AMD processors today October 1, 2024. Windows 11 version 24H2 […]

Microsoft on October 1, 2024 released Office 2024 for Mac and Office 2024 for Windows.  There are 2 versions of the software Office Home 2024 at $149.99 which includes Word, Excel, PowerPoint, and OneNote for Windows or Mac.  Office Home and Business 2024 for $249.99 has all of the same programs with the addition of […]

If you are joining a Windows 10 or Windows 11 computer to Azure Active Directory it will prompt you about setting up Windows Hello for Business.  Depending on the user or purpose of this computer you may not want to enable that feature.  In setting up that feature it will use either Facial recognition, Fingerprint […]

When using the Adobe Acrobat PDF printer you may receive an error of Error: invalidfont; OffendingCommand: xshow or you may receive Aptos not found, using Courier. %%[ Flushing: rest of job (to end-of-file) will be ignored ]%% To fix either of those errors problem go into Control Panel, Devices and Printers Right click the Adobe […]

If you are getting This device is already enrolled 8018000A error when trying to join a Windows 10 or Windows 11 computer to Azure AD or Microsoft Entra ID. Open Regedit and look in HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Enrollments – below this key you will find other subkeys with xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx where each x is a hexadecimal number check each […]