Mobile
Michael Spice can help you with setup, configuration, updating, and determining how to get the Apps you need to get the device to do what you want. He can help with Apple iOS, Google Android, and Windows Phone and Windows RT.
Apple iOS Devices
Apple iPhone, iPod Touch and iPad are all based on Apple’s iOS operating system. The tables below will help you identify your device and see what software versions are supported on that device.
iOS 9.3.5 was released August 25, 2016
iOS 9.3.6 was released July 22, 2019 – for devices with a Cellular data connection
iOS 10.3.3 was released July 19, 2017
iOS 10.3.4 was released July 22, 2019 – for devices with a Cellular data connection
iOS 11.4.1 was released July 9, 2018
iOS 12 was released September 17, 2018
iOS 12.5.7 was released January 23, 2023
iOS 13 was released September 19, 2019
iOS 13.7 was released September 1, 2020
iOS 14 was released September 16, 2020
iOS 14.8.1 was released October 26, 2021
iOS 15 was released September 20, 2021
iOS 15.8.3 was released July 29, 2024
iOS 16 was released September 12, 2022
iOS 16.7.10 was released August 7, 2024
iOS 17 was released September 18, 2023
iOS 17.7.2 was released November 19, 2024
iOS 18 was released September 16, 2024
iOS 18.3 was released January 27, 2025
iPadOS 13.1 was released September 24, 2019
iPadOS 13.7 was released September 1, 2020
iPadOS 14 was released September 16, 2020
iPadOS 14.8.1 was released October 26, 2021
iPadOS 15 was released September 20, 2021
iPadOS 15.8.3 was released July 29, 2024
iPadOS 16.1 was released October 24, 2022
iPadOS 16.7.10 was released August 7, 2024
iPadOS 17 was released September 18, 2023
iPadOS 17.7.4 was released January 27, 2025
iPadOS 18.0 was released September 16, 2024
iPadOS 18.3 was released January 27, 2025
iPhone – https://support.apple.com/en-us/HT201296
iPhone iOS 7 Manual – https://help.apple.com/iphone/7/
iPhone iOS 8 Manual – https://help.apple.com/iphone/8/
iPhone iOS 9 Manual – https://help.apple.com/iphone/9/
iPhone iOS 10 Manual – https://help.apple.com/iphone/10/
iPhone iOS 11 Manual – https://help.apple.com/iphone/11/
iPhone iOS 12 Manual – https://support.apple.com/guide/iphone/welcome/12.0/ios/12.0
iPhone iOS 13 Manual – https://support.apple.com/guide/iphone/welcome/13.0/ios/13.0
iPhone iOS 14 Manual – https://support.apple.com/guide/iphone/welcome/14.0/ios/14.0
iPhone iOS 15 Manual – https://support.apple.com/guide/iphone/welcome/15.0/ios/15.0
iPhone iOS 16 Manual – https://support.apple.com/guide/iphone/welcome/16.0/ios/16.0
iPhone iOS 17 Manual – https://support.apple.com/guide/iphone/welcome/17.0/ios/17.0
iPhone iOS 18 Manual – https://support.apple.com/guide/iphone/welcome/ios
Model | Date Released | How to Identify | ActiveSync |
iOS Versions |
iPhone | 2007 | Model Number A1203 |
iOS 1 – 3.1.3 | |
iPhone 3G | 2008 | Model Number A1241 |
iPhone1C2 | iOS 2 – 4.2.1 |
iPhone 3GS | 2009 | Model Number A1303 |
iPhone2C1 | iOS 3 – 6.1.6 |
iPhone 4 | 2010 (GSM) 2011 (CDMA) |
Model Number A1349 (CDMA) A1332 (GSM) |
iPhone3C1 iPhone3C2 iPhone3C3 |
iOS 4 – 7.1.2 |
iPhone 4S | 2011 | Model Number A1387 (CDMA) A1387 (GSM) |
iPhone4C1 | iOS 5 – 9.3.6 |
iPhone 5 | 2012 | Model Number A1428 (GSM) A1429 (GSM and CDMA) |
iPhone5C1 iPhone5C2 |
iOS 6 – 10.3.4 |
iPhone 5c | 2013 | Model Number A1532, A1507, A1529 (GSM) A1532, A1456 (CDMA) |
iPhone5C3 iPhone5C4 |
iOS 7 – 10.3.4 |
iPhone 5S | 2013 | Model Number A1533, A1457, A1530 (GSM) A1533, A1453 (CDMA) |
iPhone6C1 iPhone6C2 |
iOS 7 – 12.5.8 |
iPhone 6 | 2014 | Model Number A1549, A1586 (GSM) A1549, A1586 (CDMA) |
iPhone7C2 | iOS 8 – 12.5.8 |
iPhone 6 Plus | 2014 | Model Number A1522, A1524 (GSM) A1522, A1524 (CDMA) |
iPhone7C1 | iOS 8 – 12.5.8 |
iPhone 6s | 2015 | Model Number A1700, A1688, A1633 (GSM) A1700 (CDMA) |
iPhone8C1 | iOS 9 – 15.8.3 |
iPhone 6s Plus | 2015 | Model Number A1699, A1687, A1634 (GSM) A1699 (CDMA) |
iPhone8C2 | iOS 9 – 15.8.3 |
iPhone SE | 2016 | Model Number A1723, A1662, A1724 |
iPhone8C4 | iOS 9.3.1 – 15.8.3 |
iPhone 7 | 2016 | Model Number A1660, A1778, A1779 |
iPhone9C1 iPhone9C3 |
iOS 10.0.1 – 15.8.3 |
iPhone 7 Plus | 2016 | Model Number A1661, A1784, A1785 |
iPhone9C2 iPhone9C4 |
iOS 10.0.1 – 15.8.3 |
iPhone 8 | 2017 | Model Number A1863, A1905, A1906 |
iPhone10C1 iPhone10C4 |
iOS 11-16.7.10 |
iPhone 8 Plus | 2017 | Model Number A1864, A1897, A1898 |
iPhone10C2 iPhone10C5 |
iOS 11-16.7.10 |
iPhone X | 2017 | Model Number A1865, A1901, A1902 |
iPhone10C3 iPhone10C6 |
iOS 11.1-16.7.10 |
iPhone XS | 2018 | Model Number A1920, A2097, A2098 |
iPhone11C2 | iOS 12-18.3 |
iPhone XS Max | 2018 | Model Number A1921, A2101, A2102 |
iPhone11C6 | iOS 12-18.3 |
iPhone XR | 2018 | Model Number A1984, A2105, A2106 |
iPhone11C8 | iOS 12.0.1-18.3 |
iPhone 11 | 2019 | Model Number A2111 |
iPhone12C1 | iOS 13-18.3 |
iPhone 11 Pro | 2019 | Model Number A2160 |
iPhone12C3 | iOS 13-18.3 |
iPhone 11 Pro Max | 2019 | Model Number A2161 |
iPhone12C5 | iOS 13-18.3 |
iPhone SE (2nd Gen) | 2020 | Model Number A2275 |
iPhone12C8 | iOS 13.4.1 – 18.3 |
iPhone 12 | 2020 | Model Number A2172 |
iPhone13C1 | iOS 14.1-18.3 |
iPhone 12 Mini | 2020 | Model Number A2176 |
iPhone13C2 | iOS 14.2.1-18.3 |
iPhone 12 Pro | 2020 | Model Number A2341 |
iPhone13C3 | iOS 14.1-18.3 |
iPhone 12 Pro Max | 2020 | Model Number A2342 |
iPhone13C5 | iOS 14.2.1-18.3 |
iPhone 13 Mini | 2021 | Model Number A2481 |
iPhone14C4 | iOS 15-18.3 |
iPhone 13 | 2021 | Model Number A2482 |
iPhone14C5 | iOS 15-18.3 |
iPhone 13 Pro | 2021 | Model Number A2483 |
iPhone14C2 | iOS 15-18.3 |
iPhone 13 Pro Max | 2021 | Model Number A2484 |
iPhone14C3 | iOS 15-18.3 |
iPhone SE (3rd Gen) | 2022 | Model Number A2595 |
iPhone14C6 | iOS 15.4-18.3 |
iPhone 14 | 2022 | Model Number A2649 |
iPhone14C7 | iOS 16.0.1-18.3 |
iPhone14 Plus | 2022 | Model Number A2632 |
iPhone14C8 | iOS 16.0.1-18.3 |
iPhone 14 Pro | 2022 | Model Number A2650 |
iPhone15C2 | iOS 16.0.1-18.3 |
iPhone 14 Pro Max | 2022 | Model Number A2651 |
iPhone15C3 | iOS 16.0.1-18.3 |
iPhone 15 | 2023 | Model Number A2846 |
iOS 17.0.1-18.3 | |
iPhone15 Plus | 2023 | Model Number A2847 |
iOS 17.0.1-18.3 | |
iPhone 15 Pro | 2023 | Model Number A2848 |
iOS 17.0.1-18.3 | |
iPhone 15 Pro Max | 2023 | Model Number A2849 |
iOS 17.0.1-18.3 | |
iPhone 16 | 2024 | Model Number A3081 |
iOS 18.0-18.3 | |
iPhone 16 Plus | 2024 | Model Number A3082 |
iOS 18.0-18.3 | |
iPhone 16 Pro | 2024 | Model Number A3083 |
iOS 18.0-18.3 | |
iPhone 16 Pro Max | 2024 | Model Number A3084 |
iOS 18.0-18.3 |
iPad – https://support.apple.com/en-us/HT201471
iPad iOS 7 Manual – https://help.apple.com/ipad/7/
iPad iOS 8 Manual – https://help.apple.com/ipad/8/
iPad iOS 9 Manual – https://help.apple.com/ipad/9/
iPad iOS 10 Manual – https://help.apple.com/ipad/10/
iPad iOS 11 Manual – https://help.apple.com/ipad/11/
iPad iOS 12 Manual – https://support.apple.com/guide/ipad/welcome/12.0/ios/12.0
iPad iOS 13 Manual – https://support.apple.com/guide/ipad/welcome/13.0/ipados/13.0
iPad iOS 14 Manual – https://support.apple.com/guide/ipad/welcome/14.0/ipados/14.0
iPad iOS 15 Manual – https://support.apple.com/guide/ipad/welcome/15.0/ipados/15.0
iPadOS 16 Manual – https://support.apple.com/guide/ipad/welcome/16.0/ipados/16.0
iPadOS 17 Manual – https://support.apple.com/guide/ipad/welcome/17.0/ipados/17.0
iPadOS 18 Manual – https://support.apple.com/guide/ipad/welcome/ipados
Model | Date Released | How to Identify | ActiveSync |
iOS Versions |
iPad | 2010 | Model Number A1219 A1337 (3G) |
iPad1C1 | iOS 3.2 – 5.1.1 |
iPad 2 | 2011 | Model Number A1395 A1396 (3G GSM) A1397 (3G CDMA) |
iPad2C1 iPad2C2 iPad2C3 |
iOS 5 – 9.3.5/6 |
iPad 3rd Gen | 2012 | Model Number A1416 A1430 (GSM) A1403 (CDMA) |
iPad3C1 iPad3C2 |
iOS 6 – 9.3.5/6 |
iPad Mini | Late 2012 | Model Number A1432 A1454 (GSM) A1455 (CDMA) |
iPad2C4 iPad2C5 |
iOS 6 – 9.3.5/6 |
iPad 4th Gen | Late 2012 | Model Number A1458 A1459 (GSM) A1460 (CDMA) |
iPad3C3 iPad3C4 |
iOS 6 – 10.3.3/4 |
iPad Mini 2 | Late 2013 Early 2014 (LTE) |
Model Number A1489 A1490 (Cell) A1491 (LTE) |
iPad4C4 iPad4C5 |
iOS 7 – 12.5.7 |
iPad Air | Late 2013 | Model Number A1474 A1475 (Cell) A1476 (LTE) |
iPad4C1 iPad4C2 |
iOS 7 – 12.5.7 |
iPad Mini 3 | Late 2014 | Model Number A1599 A1600 (LTE) |
iPad4C4 iPad4C5 |
iOS 8 – 12.5.7 |
iPad Air 2 | Late 2014 | Model Number A1566 A1567 (LTE) |
iPad5C3 iPad5C4 |
iOS 8 – 15.8.3 |
iPad Mini 4 | Late 2015 | Model Number A1538 A1550 (LTE) |
iPad5C1 iPad5C2 |
iOS 9 – 15.8.3 |
iPad Pro 12.9 inch | Late 2015 | Model Number A1584 A1652 (LTE) |
iPad6C7 iPad6C8 |
iOS 9.1 – 16.7.10 |
iPad Pro 9.7 inch | Early 2016 | Model Number A1673 A1674, A1675 (LTE) |
iPad6C3 iPad6C4 |
iOS 9.3.1 – 16.7.10 |
iPad 5th Gen | Early 2017 | Model Number A1822 A1823 (LTE) |
iPad6C12 | iOS 10.2 – 16.7.10 |
iPad Pro 10.5 inch | Mid 2017 | Model Number A1701 A1709 (LTE) |
iPad7C3 iPad7C4 |
iOS 10.3 – 17.7.4 |
iPad Pro 12.9 inch | Mid 2017 | Model Number A1670 A1671 (LTE) |
iPad7C1 iPad7C2 |
iOS 10.3 – 17.7.4 |
iPad 6th Gen | Early 2018 | Model Number A1893 A1954 (LTE) |
iPad7C5 iPad7C6 |
iOS 11.3 – 17.7.4 |
iPad Pro 11 inch | Late 2018 | Model Number A1980 A2013, A1934 (LTE) |
iPad8C1 iPad8C2 iPad8C3 iPad8C4 |
iOS 12.1 – 18.3 |
iPad Pro 12.9 inch 3rd Gen | Late 2018 | Model Number A1876 A2014, A1895 (LTE) |
Pad8C5 iPad8C6 iPad8C7 iPad8C8 |
iOS 12.1 – 18.3 |
iPad Air 3rd Gen 2019 | Early 2019 | Model Number A2152 A2123, A2153 (LTE) |
iPad11C3 iPad11C4 |
iOS 12.2 – 18.3 |
iPad Mini 2019 | Early 2019 | Model Number A2133 A2124, A2126 (LTE) |
iPad11C1 iPad11C2 |
iOS 12.2 – 18.3 |
iPad 10.2 inch 7th Gen | Late 2019 | Model Number A2197 A2200, A2198 (LTE) |
iPad7C11 iPad7C12 |
iPadOS 13.1 – 18.3 |
iPad Pro 11 inch (2nd Gen) | Early 2020 | Model Number A2228 A2068,A2230 (LTE) |
iPadOS 13.4.1 – 18.3 | |
iPad Pro 12.9 inch (4th Gen) | Early 2020 | Model Number A2229 A2069, A2232 (LTE) |
iPad8C11 iPad8C12 |
iPadOS 13.4.1 – 18.3 |
iPad 10.2 inch 8th Gen | Fall 2020 | Model Number A2270 A2428, A2429, A2430 (LTE) |
iPad11C7 | iPadOS 14.0-18.3 |
iPad Air 4th Gen 2020 | Fall 2020 | Model Number A2316 A2324, A2072, A2325 (LTE) |
iPadOS 14.1-18.3 | |
iPad Pro 12.9 inch (5th Gen) | Spring 2021 | Model Number A2378 A2461, A2379 (LTE & 5G) |
iPadOS 14.5.1-18.3 | |
iPad Pro 11 inch (3rd Gen) | Spring 2021 | Model Number A2377 A2459, A2301 (LTE & 5G) |
iPadOS 14.5.1-18.3 | |
iPad (9th Gen) | Fall 2021 | Model Number A2602 A2604, A2603 (LTE & 5G) |
iPadOS 15-18.3 | |
iPad mini (6th Gen) | Fall 2021 | Model Number A2567 A2568 (LTE & 5G) |
iPadOS 15-18.3 | |
iPad Air 5th Gen | Fall 2022 | Model Number A2588 A2589, A2591 (LTE & 5G) |
iPadOS 15.4-18.3 | |
iPad (10th Gen) | Fall 2022 | Model Number A2696 A2757 (LTE & 5G) |
iPadOS 16.2 – 18.3 | |
iPad Pro 12.9 (6th Gen) | Fall 2022 | Model Number A2436 A2764, A2437 (LTE & 5G) |
iPadOS 16.2 – 18.3 | |
iPad Pro 11 (4th Gen) | Fall 2022 | Model Number A2759 A2435 A2761 (LTE & 5G) |
iPadOS 16.2 – 18.3 | |
iPad Air 11 (M2) | Spring 2024 | Model Number A2902 A2903 (LTE & 5G) |
iPadOS 17.5 – 18.3 | |
iPad Air 13 (M2) | Spring 2024 | Model Number A2898 A2899 (LTE & 5G) |
iPadOS 17.5 – 18.3 | |
iPad Pro 11 (M4) | Spring 2024 | Model Number A2836 A2837 (LTE & 5G) |
iPadOS 17.5 – 18.3 | |
iPad Pro 13 (M4) | Spring 2024 | Model Number A2925 A2926 (LTE & 5G) |
iPadOS 17.5 – 18.3 | |
iPad Mini (A17 Pro) | Fall 2024 | Model Number A2993 A2995 (LTE & 5G) |
iPadOS 18.1- 18.3 |
More ActiveSync information – https://justworks.ca/blog/ios-and
Google Android Operating System
Google Android is based on Linux and Java, this operating system has been very popular on SmartPhones by many manufactures. Since Android 3 Honeycomb it has been available for use on a variety of sizes of tablets from many manufactures. Barnes and Noble has used it in their tablets, Amazon has built its Fire devices with Android creating their own user interface. Blackberry has provided some compatibility to Android apps.
With Android it is the responsibility of the manufacture of the device to provide the updates to the software, and in the case of SmartPhones the updates are provided at the discretion of the cellular provider. Some devices may not see any updates to a new version of Android while other devices will. Google has created with different manufactures devices named Nexus which are often able to update to the latest versions of Android.
Starting August 2015, Google started to release regular security updates for Android (Nexus) devices, other vendors are required to take the code and make it available to their customers. Here is the website to review the latest security updates for Android – https://source.android.com/security/bulletin/index.html If you have not received a security update recently you should be concerned with the security and safety of your device.
Google Android
Version | Name | Release Date | Security Updates |
1.5 | Cupcake | 4/27/2009 | No |
1.6 | Donut | 9/15/2009 | No |
2.0-2.1 | Eclair | 10/26/2009 | No |
2.2-2.2.3 | Froyo | 5/20/2010 | No |
2.3-2.3.7 | Gingerbread | 12/6/2010 | No |
3.0-3.2.6 | Honeycomb | 2/22/2011 | No |
4.0-4.04 | Ice Cream Sandwich | 10/18/2011 | No |
4.1-4.3.1 | Jelly Bean | 7/9/2012 | No |
4.4-4.4.4 | KitKat | 10/31/2013 | No |
5.0-5.1.1 | Lollipop | 11/12/2014 | No |
6.0-6.0.1 | Marshmallow | 10/5/2015 | No |
7.0-7.1.2 | Nougat | 8/22/2016 | No |
8.0-8.1 | Oreo | 8/21/2017 | No |
9.0 | Pie | 8/6/2018 | No |
10.0 | Queen Cake | 9/3/2019 | No |
11.0 | Red Velvet Cake | 9/8/2020 | No |
12.0 12L |
Snow Cone | 10/4/2021 3/7/2022 |
Yes |
13.0 | Tiramisu | 8/16/2022 | Yes |
14.0 | Upside Down Cake | 10/4/2023 | Yes |
15.0 | Vanilla Ice Cream | 10/3/2023 | Yes |
Security Updates for Android are usually created by Google for 3 years. With Security Updates it is the choice of the vendor (Google, Samsung, LG, Motorola, Lenovo, Asus, Huawei, Nokia, Sony, and others) to take the updated code provided by Google and build it for their phones, it is then the choice of the Cell Provider if they will allow the update on the device and that it will not affect their cellular services (voice and data). Google updates their devices for about 5 years (including new releases), Samsung updates their devices for about 4 years (including new releases), from date the product is released.
Android Partner Vulnerability Initiative (APVI), discloses flaws in OEM software – https://bugs.chromium.org/p/apvi/issues/list?q=&can=1
Windows Phone
Windows Phone previously was known as Windows Mobile, and started in 2003 with Windows Mobile 2003, then Windows Mobile 2003SE, Windows Mobile 5, Windows Mobile 6, Windows Mobile 6.1 and lastly Windows Mobile 6.5.
Microsoft introduced Windows Phone 7 first with Nokia in November of 2010. Windows Phone has been developed with security and stability in mind. The biggest issue for Microsoft has been getting developers to create Apps for the platform. Microsoft has included in each of these devices a mobile version of the Office suite providing Outlook, Word, Excel, OneNote and PowerPoint. It is a multitasking operating system that can run more than one thing at a time, the method to switch between Apps has changed in each Windows Phone 7, 8, and 10. Microsoft has developed and tested updates to each version of Windows Phone, some cellular providers have taken longer than others to get the updated delivered to their customers.
Manufactures
Microsoft – Nokia, HTC, Samsung, LG, Huawei
Windows Phone 7
Introduced November 2010, last update Windows Phone 7.8 in January 2013.
Windows Phone 8
Introduced October 2012 based on technology from Windows 8, and added support for higher end hardware.
Windows Phone 8.1
Introduced in April 2014, is a upgrade for many Windows Phone 8 devices. Windows Phone 8.1 added Cortana the competitor to Apple’s Siri, and Google Now.
Windows Phone 10
Released November 20, 2015, updates released in sequence with Windows 10. How to get Windows 10 Mobile. Windows 10 Anniversary Update released August 16, 2016. Redstone beta released to Fast Ring August 17, 2016.