Mobile

Michael Spice can help you with setup, configuration, updating, and determining how to get the Apps you need to get the device to do what you want. He can help with Apple iOS, Google Android, and Windows Phone and Windows RT.

Apple iOS Devices
Apple iPhone, iPod Touch and iPad are all based on Apple’s iOS operating system. The tables below will help you identify your device and see what software versions are supported on that device.

iOS 9.3.5 was released August 25, 2016
iOS 9.3.6 was released July 22, 2019 – for devices with a Cellular data connection
iOS 10.3.3 was released July 19, 2017
iOS 10.3.4 was released July 22, 2019 – for devices with a Cellular data connection
iOS 11.4.1 was released July 9, 2018
iOS 12 was released September 17, 2018
iOS 12.5.7 was released January 23, 2023
iOS 13 was released September 19, 2019
iOS 13.7 was released September 1, 2020
iOS 14 was released September 16, 2020
iOS 14.8.1 was released October 26, 2021
iOS 15 was released September 20, 2021
iOS 15.7.3 was released January 23, 2023
iOS 16 was released September 12, 2022
iOS 16.3 was released January 23, 2023

iPadOS 13.1 was released September 24, 2019
iPadOS 13.7 was released September 1, 2020
iPadOS 14 was released September 16, 2020
iPadOS 14.8.1 was released October 26, 2021
iPadOS 15 was released September 20, 2021
iPadOS 15.7.3 was released January 23, 2023
iPadOS 16.1 was released October 24, 2022
iPadOS 16.3 was released January 23, 2023

Model	Date Released	How to Identify	ActiveSync	iOS Versions
iPhone	2007	Model Number A1203		iOS 1 – 3.1.3
iPhone 3G	2008	Model Number A1241	iPhone1C2	iOS 2 – 4.2.1
iPhone 3GS	2009	Model Number A1303	iPhone2C1	iOS 3 – 6.1.6
iPhone 4	2010 (GSM) 2011 (CDMA)	Model Number A1349 (CDMA) A1332 (GSM)	iPhone3C1 iPhone3C2 iPhone3C3	iOS 4 – 7.1.2
iPhone 4S	2011	Model Number A1387 (CDMA) A1387 (GSM)	iPhone4C1	iOS 5 – 9.3.6
iPhone 5	2012	Model Number A1428 (GSM) A1429 (GSM and CDMA)	iPhone5C1 iPhone5C2	iOS 6 – 10.3.4
iPhone 5c	2013	Model Number A1532, A1507, A1529 (GSM) A1532, A1456 (CDMA)	iPhone5C3 iPhone5C4	iOS 7 – 10.3.4
iPhone 5S	2013	Model Number A1533, A1457, A1530 (GSM) A1533, A1453 (CDMA)	iPhone6C1 iPhone6C2	iOS 7 – 12.5.7
iPhone 6	2014	Model Number A1549, A1586 (GSM) A1549, A1586 (CDMA)	iPhone7C2	iOS 8 – 12.5.7
iPhone 6 Plus	2014	Model Number A1522, A1524 (GSM) A1522, A1524 (CDMA)	iPhone7C1	iOS 8 – 12.5.7
iPhone 6s	2015	Model Number A1700, A1688, A1633 (GSM) A1700 (CDMA)	iPhone8C1	iOS 9 – 15.7.3
iPhone 6s Plus	2015	Model Number A1699, A1687, A1634 (GSM) A1699 (CDMA)	iPhone8C2	iOS 9 – 15.7.3
iPhone SE	2016	Model Number A1723, A1662, A1724	iPhone8C4	iOS 9.3.1 – 15.7.3
iPhone 7	2016	Model Number A1660, A1778, A1779	iPhone9C1 iPhone9C3	iOS 10.0.1 – 15.7.3
iPhone 7 Plus	2016	Model Number A1661, A1784, A1785	iPhone9C2 iPhone9C4	iOS 10.0.1 – 15.7.3
iPhone 8	2017	Model Number A1863, A1905, A1906	iPhone10C1 iPhone10C4	iOS 11-16.3
iPhone 8 Plus	2017	Model Number A1864, A1897, A1898	iPhone10C2 iPhone10C5	iOS 11-16.3
iPhone X	2017	Model Number A1865, A1901, A1902	iPhone10C3 iPhone10C6	iOS 11.1-16.3
iPhone XS	2018	Model Number A1920, A2097, A2098	iPhone11C2	iOS 12-16.3
iPhone XS Max	2018	Model Number A1921, A2101, A2102	iPhone11C6	iOS 12-16.3
iPhone XR	2018	Model Number A1984, A2105, A2106	iPhone11C8	iOS 12.0.1-16.3
iPhone 11	2019	Model Number A2111	iPhone12C1	iOS 13-16.3
iPhone 11 Pro	2019	Model Number A2160	iPhone12C3	iOS 13-16.3
iPhone 11 Pro Max	2019	Model Number A2161	iPhone12C5	iOS 13-16.3
iPhone SE	2020	Model Number A2275	iPhone12C8	iOS 13.4.1 – 16.3
iPhone 12	2020	Model Number A2172	iPhone13C1	iOS 14.1-16.3
iPhone 12 Mini	2020	Model Number A2176	iPhone13C2	iOS 14.2.1-16.3
iPhone 12 Pro	2020	Model Number A2341	iPhone13C3	iOS 14.1-16.3
iPhone 12 Pro Max	2020	Model Number A2342	iPhone13C5	iOS 14.2.1-16.3
iPhone 13 Mini	2021	Model Number A2481	iPhone14C4	iOS 15-16.3
iPhone 13	2021	Model Number A2482	iPhone14C5	iOS 15-16.3
iPhone 13 Pro	2021	Model Number A2483	iPhone14C2	iOS 15-16.3
iPhone 13 Pro Max	2021	Model Number A2484	iPhone14C3	iOS 15-16.3
iPhone SE (3rd Gen)	2022	Model Number A2595		iOS 15.4-16.3
iPhone 14	2022	Model Number A2649		iOS 16.0.1-16.3
iPhone14 Plus	2022	Model Number A2632		iOS 16.0.1-16.3
iPhone 14 Pro	2022	Model Number A2659		iOS 16.0.1-16.3
iPhone 14 Pro Max	2022	Model Number A2651		iOS 16.0.1-16.3

iPad – https://support.apple.com/en-us/HT201471
iPad iOS 7 Manual – https://help.apple.com/ipad/7/
iPad iOS 8 Manual – https://help.apple.com/ipad/8/
iPad iOS 9 Manual – https://help.apple.com/ipad/9/
iPad iOS 10 Manual – https://help.apple.com/ipad/10/
iPad iOS 11 Manual – https://help.apple.com/ipad/11/
iPad iOS 12 Manual – https://support.apple.com/guide/ipad/welcome/12.0/ios/12.0
iPad iOS 13 Manual – https://support.apple.com/guide/ipad/welcome/13.0/ipados/13.0
iPad iOS 14 Manual – https://support.apple.com/guide/ipad/welcome/14.0/ipados/14.0
iPad iOS 15 Manual – https://support.apple.com/guide/ipad/welcome/15.0/ipados/15.0
iPad iOS 16 Manual – https://support.apple.com/guide/ipad/welcome/ipados

Model	Date Released	How to Identify	ActiveSync	iOS Versions
iPad	2010	Model Number A1219 A1337 (3G)	iPad1C1	iOS 3.2 – 5.1.1
iPad 2	2011	Model Number A1395 A1396 (3G GSM) A1397 (3G CDMA)	iPad2C1 iPad2C2 iPad2C3	iOS 5 – 9.3.5/6
iPad 3rd Gen	2012	Model Number A1416 A1430 (GSM) A1403 (CDMA)	iPad3C1 iPad3C2	iOS 6 – 9.3.5/6
iPad Mini	Late 2012	Model Number A1432 A1454 (GSM) A1455 (CDMA)	iPad2C4 iPad2C5	iOS 6 – 9.3.5/6
iPad 4th Gen	Late 2012	Model Number A1458 A1459 (GSM) A1460 (CDMA)	iPad3C3 iPad3C4	iOS 6 – 10.3.3/4
iPad Mini 2	Late 2013 Early 2014 (LTE)	Model Number A1489 A1490 (Cell) A1491 (LTE)	iPad4C4 iPad4C5	iOS 7 – 12.5.7
iPad Air	Late 2013	Model Number A1474 A1475 (Cell) A1476 (LTE)	iPad4C1 iPad4C2	iOS 7 – 12.5.7
iPad Mini 3	Late 2014	Model Number A1599 A1600 (LTE)	iPad4C4 iPad4C5	iOS 8 – 12.5.7
iPad Air 2	Late 2014	Model Number A1566 A1567 (LTE)	iPad5C3 iPad5C4	iOS 8 – 15.7.3
iPad Mini 4	Late 2015	Model Number A1538 A1550 (LTE)	iPad5C1 iPad5C2	iOS 9 – 15.7.3
iPad Pro 12.9 inch	Late 2015	Model Number A1584 A1652 (LTE)	iPad6C7 iPad6C8	iOS 9.1 – 16.3
iPad Pro 9.7 inch	Early 2016	Model Number A1673 A1674, A1675 (LTE)	iPad6C3 iPad6C4	iOS 9.3.1 – 16.3
iPad 5th Gen	Early 2017	Model Number A1822 A1823 (LTE)	iPad6C12	iOS 10.2 – 16.3
iPad Pro 10.5 inch	Mid 2017	Model Number A1701 A1709 (LTE)	iPad7C3 iPad7C4	iOS 10.3 – 16.3
iPad Pro 12.9 inch	Mid 2017	Model Number A1670 A1671 (LTE)	iPad7C1 iPad7C2	iOS 10.3 – 16.3
iPad 6th Gen	Early 2018	Model Number A1893 A1954 (LTE)	iPad7C5 iPad7C6	iOS 11.3 – 16.3
iPad Pro 11 inch	Late 2018	Model Number A1980 A2013, A1934 (LTE)	iPad8C1 iPad8C2 iPad8C3 iPad8C4	iOS 12.1 – 16.3
iPad Pro 12.9 inch 3rd Gen	Late 2018	Model Number A1876 A2014, A1895 (LTE)	Pad8C5 iPad8C6 iPad8C7 iPad8C8	iOS 12.1 – 16.3
iPad Air 3rd Gen 2019	Early 2019	Model Number A2152 A2123, A2153 (LTE)	iPad11C3 iPad11C4	iOS 12.2 – 16.3
iPad Mini 2019	Early 2019	Model Number A2133 A2124, A2126 (LTE)	iPad11C1 iPad11C2	iOS 12.2 – 16.3
iPad 10.2 inch 7th Gen	Late 2019	Model Number A2197 A2200, A2198 (LTE)	iPad7C11 iPad7C12	iPadOS 13.1 – 16.3
iPad Pro 11 inch (2nd Gen)	Early 2020	Model Number A2228 A2068,A2230 (LTE)		iPadOS 13.4.1 – 16.3
iPad Pro 12.9 inch (4th Gen)	Early 2020	Model Number A2229 A2069, A2232 (LTE)	iPad8C11 iPad8C12	iPadOS 13.4.1 – 16.3
iPad 10.2 inch 8th Gen	Fall 2020	Model Number A2270 A2428, A2429, A2430 (LTE)	iPad11C7	iPadOS 14.0-16.3
iPad Air 4th Gen 2020	Fall 2020	Model Number A2316 A2324, A2072, A2325 (LTE)		iPadOS 14.1-16.3
iPad Pro 12.9 inch (5th Gen)	Spring 2021	Model Number A2378 A2461, A2379 (LTE & 5G)		iPadOS 14.5.1-16.3
iPad Pro 11 inch (3rd Gen)	Spring 2021	Model Number A2377 A2459, A2301 (LTE & 5G)		iPadOS 14.5.1-16.3
iPad (9th Gen)	Fall 2021	Model Number A2602 A2604, A2603 (LTE & 5G)		iPadOS 15-16.3
iPad mini (6th Gen)	Fall 2021	Model Number A2567 A2568 (LTE & 5G)		iPadOS 15-16.3
iPad Air 5th Gen	Fall 2022	Model Number A2588 A2589, A2591 (LTE & 5G)		iPadOS 15.4-16.3
iPad (10th Gen)	Fall 2022	Model Number A2696 A2757 (LTE & 5G)		iPadOS 16.2 – 16.3
iPad Pro 12.9 (6th Gen)	Fall 2022	Model Number A2436 A2764, A2437 (LTE & 5G)		iPadOS 16.2 – 16.3
iPad Pro 11 (4th Gen)	Fall 2022	Model Number A2759 A2435 A2761 (LTE & 5G)		iPadOS 16.2 – 16.3

More ActiveSync information – https://justworks.ca/blog/ios-and

Google Android Operating System
Google Android is based on Linux and Java, this operating system has been very popular on SmartPhones by many manufactures. Since Android 3 Honeycomb it has been available for use on a variety of sizes of tablets from many manufactures. Barnes and Noble has used it in their tablets, Amazon has built its Fire devices with Android creating their own user interface. Blackberry has provided some compatibility to Android apps.

With Android it is the responsibility of the manufacture of the device to provide the updates to the software, and in the case of SmartPhones the updates are provided at the discretion of the cellular provider. Some devices may not see any updates to a new version of Android while other devices will. Google has created with different manufactures devices named Nexus which are often able to update to the latest versions of Android.

Starting August 2015, Google started to release regular security updates for Android (Nexus) devices, other vendors are required to take the code and make it available to their customers. Here is the website to review the latest security updates for Android – https://source.android.com/security/bulletin/index.html If you have not received a security update recently you should be concerned with the security and safety of your device.

Google Android

Version	Name	Release Date	Security Updates
1.5	Cupcake	4/27/2009	No
1.6	Donut	9/15/2009	No
2.0-2.1	Eclair	10/26/2009	No
2.2-2.2.3	Froyo	5/20/2010	No
2.3-2.3.7	Gingerbread	12/6/2010	No
3.0-3.2.6	Honeycomb	2/22/2011	No
4.0-4.04	Ice Cream Sandwich	10/18/2011	No
4.1-4.3.1	Jelly Bean	7/9/2012	No
4.4-4.4.4	KitKat	10/31/2013	No
5.0-5.1.1	Lollipop	11/12/2014	No
6.0-6.0.1	Marshmallow	10/5/2015	No
7.0-7.1.2	Nougat	8/22/2016	No
8.0-8.1	Oreo	8/21/2017	No
9.0	Pie	8/6/2018	No
10.0	Queen Cake	9/3/2019	Yes
11.0	Red Velvet Cake	9/8/2020	Yes
12.0 12L	Snow Cone	10/4/2021 3/7/2022	Yes
13.0	Tiramisu	8/16/2022	Yes

Security Updates for Android are usually created by Google for 3 years. With Security Updates it is the choice of the vendor (Google, Samsung, LG, Motorola, Lenovo, Asus, Huawei, Nokia, Sony, and others) to take the updated code provided by Google and build it for their phones, it is then the choice of the Cell Provider if they will allow the update on the device and that it will not affect their cellular services (voice and data). Google updates their devices for about 5 years (including new releases), Samsung updates their devices for about 4 years (including new releases), from date the product is released.

Android Partner Vulnerability Initiative (APVI), discloses flaws in OEM software – https://bugs.chromium.org/p/apvi/issues/list?q=&can=1

Windows Phone
Windows Phone previously was known as Windows Mobile, and started in 2003 with Windows Mobile 2003, then Windows Mobile 2003SE, Windows Mobile 5, Windows Mobile 6, Windows Mobile 6.1 and lastly Windows Mobile 6.5.

Microsoft introduced Windows Phone 7 first with Nokia in November of 2010. Windows Phone has been developed with security and stability in mind. The biggest issue for Microsoft has been getting developers to create Apps for the platform. Microsoft has included in each of these devices a mobile version of the Office suite providing Outlook, Word, Excel, OneNote and PowerPoint. It is a multitasking operating system that can run more than one thing at a time, the method to switch between Apps has changed in each Windows Phone 7, 8, and 10. Microsoft has developed and tested updates to each version of Windows Phone, some cellular providers have taken longer than others to get the updated delivered to their customers.

Manufactures

Microsoft – Nokia, HTC, Samsung, LG, Huawei

Windows Phone 7
Introduced November 2010, last update Windows Phone 7.8 in January 2013.

Windows Phone 8
Introduced October 2012 based on technology from Windows 8, and added support for higher end hardware.

Windows Phone 8.1
Introduced in April 2014, is a upgrade for many Windows Phone 8 devices. Windows Phone 8.1 added Cortana the competitor to Apple’s Siri, and Google Now.

Windows Phone 10
Released November 20, 2015, updates released in sequence with Windows 10. How to get Windows 10 Mobile. Windows 10 Anniversary Update released August 16, 2016. Redstone beta released to Fast Ring August 17, 2016.