After the March 2021 Security Updates for Windows 10, when printing to certain printers with a Type 3 Driver can cause a Blue Screen Crash. APC_INDEX_MISMATCH what failed win32kfull.sys. This does not affect all brands of printers but Kyocera, Ricoh, Zebra, and a few others are known to have issues after this update. This problem was identified by Microsoft on 3/10/2021.
Fixes for this issue can be downloaded from Microsoft Catalog or may show up as a Optional Update inside of Windows Update. These updates were released on 3/15/2021.
- KB5001567 for Win10 v2004/20H2
- KB5001566 for Win10 v1909
- KB5001568 for Win10 v1809 enterprise/education/LTSC 2019
- KB5001565 for Win10 v1803 enterprise/education
As it stands this update will not install automatically.